| Types of Services | Fee / Charge |
|---|---|
| Debit card & PIN Issuance 1st Time | Free |
| Debit card re-issuance Expired | Free |
| Debit card re-issuance Lost/Stolen/damaged | Birr 50 |
| Local Gift & prepaid card Issuance / Reissuance & top up | Birr 40 |
| PIN re-issuance (For all local card) | Birr 15 |
| Zemen Platinum Travel Prepaid MasterCard Card & PIN | Birr 100 |
| Zemen Platinum Travel Prepaid MasterCard Card/PIN reissuance | Birr 100 |
| Types of Services | Fee / Charge |
|---|---|
| ATM cash withdrawal, using Zemen Bank card at Zemen Bank ATM (on us) | Free |
| Balance Inquiry using Zemen Bank card at Zemen Bank ATM (on us) | Free |
| Account to Account transfer, using Zemen Bank card at Zemen Bank ATM (on us) | Free |
| ATM cash withdrawal using Other Bank Local Card at Zemen Bank ATM (off us) | As per eth-switch’s pricing |
| ATM Balance Inquiry using Other Bank local Card at Zemen Bank ATM (off us) | As per eth-switch’s pricing |
| ATM Mini statement view using Other Bank local Card at Zemen Bank ATM (off us) | As per eth-switch’s pricing |
| ATM cash withdrawal using Other Bank International Card at Zemen Bank ATM (off us) | Free |
| ATM Balance Inquiry using Other Bank International card at Zemen Bank ATM (off us) | Free |
| ATM Mini statement view using Other Bank International card at Zemen Bank ATM (off us) | Free |
| Types of Services | Fee / Charge |
|---|---|
| Payment at merchant by international card | Free |
| Cash advance by international card | Free |
| Types of Services | Fee / Charge |
|---|---|
| Account to account transfer to own account at Zemen Bank | Free |
| Cash advance by international card | Free |
| Account to account transfer to other account holder– With in Zemen Bank | Free |
| Account to account transfer to other banks through ETH-switch | As per eth-switch’s pricing |
| Account to account transfer to other bank through EATS (RTGS) | X ≤ 10,000 Birr 50 >10,000 X ≤100,000 Birr 75 X > 100,000 Birr 100 |
| Bill payment | Free |
| Transfer to 3rd party mobile money/ wallet | Free |
| Statement view or download | Free |
| Self Top-up of local currency prepaid cards through IB/MA | Free |
| Types of Services | Fee / Charge |
|---|---|
| Ecommerce transaction acquiring by using international card (Visa / Master Card)(Visa / Master Card) | Free |
| Sector/loan Product | Min.Rate | Max.Rate |
|---|---|---|
| All type of Export Related loans | 7.25% | 14.00% |
| Non-Export Loans | ||
| Agriculture | 16.00% | 17.90% |
| Building Construction Loan | 16.50% | 19.00% |
| Domestic Trade and Services | 16.50% | 19.25% |
| Financial Institution Loan | 16.50% | 18.25% |
| Health and Education Services | 14.25% | 16.25% |
| Hotel and Tourism( 5 Star rated ) | 13.50% | 16.25% |
| Hotel and Tourism( 3-4 Star rated ) | 15.00% | 17.75% |
| Hotel and Tourism(General Hotel) | 16.00% | 18.65% |
| Import | 16.50% | 19.00% |
| Industry/Manufacturing | 15.50% | 18.00% |
| Merchandise Loan | 15.00% | 17.00% |
| Microfinance Institution | 10.00% | 12.75% |
| Mines, Power and Water Resources | 13.00% | 16.00% |
| Transport Services | 16.50% | 18.25% |
| Consumer Loans | 16.25% | 18.00% |
| Diaspora Credit | 9.5% | 14.00% |
| Consumer Loans for Employees of Corporate Client | As per signed SLA Negotiable | As per signed SLA |
| Guarantee type | Min.Rate | Max.Rate |
|---|---|---|
| All type of Gurantee | 0.13% | 3.00% |
| Description | Min.Rate | Max.Rate |
|---|---|---|
| Loan Processing Fee | 2 ,500.00 | 0.25% of the approved loan |
| Appeal processing Fee | 1 ,000.00 | 0.05% on the initial request |
| Renewal fee (for all credit facilities including overdraw) | 7 ,500.00 | 0.01% |
| Repayment amendment | 2,500.00 | 2,500.00 |
| Renegotiation Fee/Rescheduling/Waiver | 2 ,500.00 | 0.1% of outstanding balance/ max Birr 20,000 |
| Collateral substitution/replacement/release fee | 10,000.00 | 10,000.00 |
| Re-approval fee for any reason other than the Bank. | 5,000.00 | 5,000.00 |
| Insurance premium fee | 3000 | 10% of the premium |
| Grace period Extension fee/additional G.P | NA | 10,000 |
| Guarantee Conversion fee | NA | 0.25% |
| Merchandise pledge/release fee | NA | 3,000.00 |
| Late payment penalty fee | Exempted | Exempted |
| Letter and loan statement fee | NA | 100 plus 10/sheet |
| Audit confirmation fee | NA | 100 |
| Loan Administration/Account management fee at the time of settlement | NA | 2.50% |
| Cancellation/suspension of foreclosure decision | All costs incurred by the bank plus Br. 5000 | All costs incurred by the bank plus Br. 5000 |
| Conversion of OD to T/L | NA | 0.25% |
| second degree Collateral registration permission | NA | 5,000.00 |
| Movable ( vehicle, Machineries ETC) collateral management fee | As per NBE directive | As per NBE directive |
| Description | Min.Rate | Max.Rate |
|---|---|---|
| All residential buildings | 100 | 100+200/floor |
| All commercial buildings | 100 | 100+200/floor |
| Project finance building (Real estate, apartments, hotels etc.) | 3000 | 3000+500/floor |
| Progress on projects | 2000 | 2000 |
| Coffee hulling and washing site | Minimum 2000+1000/ 100km, hulling and washing construc�o n as per commercia l building | Minimum 2000+1000/100km, hulling and washing construction as per commercial building rate |
| Coffee plantation, tea and other plantation | 3000 | 3000+1000/100 km |
| Flower farms and other plantations | 3000 | 3000+1000/additional green house |
| Motor vehicle /Automobile | 500 | 1500 |
| Trucks-Dry Cargo, Fuel trucks as special purpose trucks | NA | 2500/machinery |
| Construction and agricultural machineries and equipment's | NA | 2500/truck or cargo |
| factory/plant machineries | NA | 5000 per plant |
| Re-evaluation as per the customer request and procedural requirement | NA | Half of the original fee |
| Re-evaluation of propoerties as per the banks initiation | Free | Free |
| Type of service | Fee/Charge | Remark | |
|---|---|---|---|
| Foreign Exchange Incoming Transfer Services S | Service Charge | Free | |
| Incoming Transfer - Cheque Services | Service Charges | 2.00% a min of Birr 250.00 for OBP(Out Ward Bills Purchase) and 1.5% a min of Birr 250.00 for OBC(Out ward Bills for Collection) | |
| Postage Charges | Free | ||
| Import by Letier of Credit and Supplier Credit | Exchange Commission | From LCY (Local Currency) acct. 2.5% and From FCY(Foreign Currency) acct. Free | As perNational Bank of Ethiopia |
| Service Charge | 2%- 9% Deping account class | ||
| Import by Inward Bills for Collection (CAD) | Exchange Commission | From LCY (Local Currency) acct. 2.5% and From FCY(Foreign Currency) acct. Free | As per National Bank of Ethiopia |
| Service Charge | 2%- 4% Depending on account class | ||
| Outgoing transfer payment | Exchange Commission | From LCY (Local Currency) acct. 2.5% and From FCY(Foreign Currency) acct. Free | As per National Bank of Ethiopia |
| Service Charge | 2%- 8.85% Depending on account class | ||
| Confirmation Commission | 1%-2.5% Depending on account class | ||
| Extension Commission for LC | |||
| If additional period is involved | 1.5% - 6% Depending on account class | ||
| Extension within the period (With90 Days) | Free-1% Depending on account class | ||
| Excess Drawing/ Increase of amount on FOB Value | Exchange Commission | From LCY (Local Currency) acct. 2.5% and From FCY(Foreign Currency) acct. Free | As per National Bank of Ethiopia |
| Service Charge | 2%-12% Depending on account class | ||
| Extension of Purchase Order Approval | Service Charge | 0.25%- 6% Depending on account class | |
| Export | Advising, Extension, Amendment, Confirmation | Free | |
| Postage | Actual Cost incurred | ||
| Outward Documentary Bills Purchase (ODBP)and Outward documentary bills sent for Collection (ODBC) | Exchange Commission | Free | |
| Negotiation Commission | Free | ||
| Postage | Actual Cost incurred | ||
| Foreign Letier ofGuarantee | Foreign bank guarantee issued at the request of correspondent bank abroad with their counter guarantee | 0.25%- 0.75% Depending on Gurantee Value | |
| Outgoing foreign bank guarantee against 130% deposit or with credit facility | 0.25%- 1% Depending on Gurantee Value | ||
| Others | Account maintenance for financial institutions(their account with us) | Free | |
| NR Account closure (Including Diaspora) | USD 10.00 | ||
| Inactive account below USD 100.00 (excluding exporter) | USD 5.00/semi annual | ||
| Account Statement delivery by SWIFT maintenance for financial institution (their a | USD 5.00 Per message | ||
| Interest on Certificate Deposit - Diaspora Account | Negotiable Less than LIBOR Rate | ||
| Interest on Non - Repatriable Birr Account Diaspora | Twice Minimum Saving deposit rate set by National Bank Ethiopia minimum balance outstanding for the month paid in Birr | ||
| SWIFT Charges for Stop payment orders | Birr 500.00 per message | ||
| Balance Confirmation | Free | ||
| SetilementofdocumentforexpiredL/C | Service Charge | ||
| Supplier Credit Handling Fee | Service Charge | ||
| Purchase order approval | Service Charge | ||
| ShipmentmadeatierPurchaseOrderExpiry | Service Charge | ||
| Ethiopian Shippinglinesfreightpayment fromBir | Service Charge | ||
| Sales of Cash or Pre paid MasterCard | Service Charge | ||
| Issuer cross border fee, Authorization switching fee, Clearing fees &ATM transaction fee | Service Charge | ||
| Types of services | Fees /Charges |
|---|---|
| Share transfer | 0.5% of the transaction value from both parties. Min. 500 max. 10,000 |
| Issuance of confirmation letter | Birr 100.00 |
| Share registration for collateral purpose | Birr 1,000.00 |
| Replacement of share certificate | Birr 500/leaf |
| Power of attorney authentication | Birr 200 |
| Type of service | Fee/Charge | Remark | |
|---|---|---|---|
| Foreign Exchange Incoming Transfer Services S | Service Charge | Free | |
| Incoming Transfer - Cheque Services | Service Charges | 2.00% a min of Birr 250.00 for OBP(Out Ward Bills Purchase) and 1.5% a min of Birr 250.00 for OBC(Out ward Bills for Collection) | |
| Postage Charges | Free | ||
| Import by Letier of Credit and Supplier Credit | Exchange Commission | From LCY (Local Currency) acct. 2.5% and From FCY(Foreign Currency) acct. Free | As perNational Bank of Ethiopia |
| Service Charge | 2%- 9% Deping account class | ||
| Import by Inward Bills for Collection (CAD) | Exchange Commission | From LCY (Local Currency) acct. 2.5% and From FCY(Foreign Currency) acct. Free | As per National Bank of Ethiopia |
| Service Charge | 2%- 4% Depending on account class | ||
| Outgoing transfer payment | Exchange Commission | From LCY (Local Currency) acct. 2.5% and From FCY(Foreign Currency) acct. Free | As per National Bank of Ethiopia |
| Service Charge | 2%- 8.85% Depending on account class | ||
| Confirmation Commission | 1%-2.5% Depending on account class | ||
| Extension Commission for LC | |||
| If additional period is involved | 1.5% - 6% Depending on account class | ||
| Extension within the period (With90 Days) | Free-1% Depending on account class | ||
| Excess Drawing/ Increase of amount on FOB Value | Exchange Commission | From LCY (Local Currency) acct. 2.5% and From FCY(Foreign Currency) acct. Free | As per National Bank of Ethiopia |
| Service Charge | 2%-12% Depending on account class | ||
| Extension of Purchase Order Approval | Service Charge | 0.25%- 6% Depending on account class | |
| Export | Advising, Extension, Amendment, Confirmation | Free | |
| Postage | Actual Cost incurred | ||
| Outward Documentary Bills Purchase (ODBP)and Outward documentary bills sent for Collection (ODBC) | Exchange Commission | Free | |
| Negotiation Commission | Free | ||
| Postage | Actual Cost incurred | ||
| Foreign Letier ofGuarantee | Foreign bank guarantee issued at the request of correspondent bank abroad with their counter guarantee | 0.25%- 0.75% Depending on Gurantee Value | |
| Outgoing foreign bank guarantee against 130% deposit or with credit facility | 0.25%- 1% Depending on Gurantee Value | ||
| Others | Account maintenance for financial institutions(their account with us) | Free | |
| NR Account closure (Including Diaspora) | USD 10.00 | ||
| Inactive account below USD 100.00 (excluding exporter) | USD 5.00/semi annual | ||
| Account Statement delivery by SWIFT maintenance for financial institution (their a | USD 5.00 Per message | ||
| Interest on Certificate Deposit - Diaspora Account | Negotiable Less than LIBOR Rate | ||
| Interest on Non - Repatriable Birr Account Diaspora | Twice Minimum Saving deposit rate set by National Bank Ethiopia minimum balance outstanding for the month paid in Birr | ||
| SWIFT Charges for Stop payment orders | Birr 500.00 per message | ||
| Balance Confirmation | Free | ||
| SetilementofdocumentforexpiredL/C | Service Charge | ||
| Supplier Credit Handling Fee | Service Charge | ||
| Purchase order approval | Service Charge | ||
| ShipmentmadeatierPurchaseOrderExpiry | Service Charge | ||
| Ethiopian Shippinglinesfreightpayment fromBir | Service Charge | ||
| Sales of Cash or Pre paid MasterCard | Service Charge | ||
| Issuer cross border fee, Authorization switching fee, Clearing fees &ATM transaction fee | Service Charge | ||
